Information We Collect
Generally, you control the amount and type of information that you provide to us when using our website.
OUR LEGAL BASIS FOR PROCESSING PERSONAL DATA (EEA Individuals Only) If you are a visitor from the European Economic Area (EEA), our legal basis for processing your personal data will depend on the personal data concerned and the specific context in which we collect it.
However, we will normally collect personal data from you only where we have your consent to do so, where we need the personal data to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to process personal data about you to protect your vital interests or those of another person.
If we collect and use your personal data in reliance on our legitimate interests (or those of any third party), this interest will normally be to operate our website and communicate with you as necessary to provide our products and services to you and for our legitimate commercial interest. These legitimate interests include, for example, responding to your queries, improving our platform, undertaking marketing, or detecting or preventing illegal activities. We may have other legitimate interests and if appropriate we will make clear to you at the relevant time what those legitimate interests are.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal data, please contact us using the contact details provided above.
We Collect Your Personal Data in the Following Ways
AUTOMATIC INFORMATION We automatically receive information from your web browser or mobile device. This information may include the name of the website from which you entered our website, if any, as well as the name of the website you'll visit when you leave our website, your Internet service provider's name, your web browser type, the type of mobile device, your computer operating system, and data about your browsing activity when using our website. We use all this information to analyze trends among our users to help improve our website.
WHEN ENTERING AND USING OUR WEBSITE When you enter and use our website you accept cookies, some of these cookies may contain your Personal Data. A cookie is a small piece of data or a text file that is downloaded to your computer or mobile device when you access certain websites. Cookies may contain text that can be read by the web server that delivered the cookie to you. The text contained in the cookie generally consists of a sequence of letters and numbers that uniquely identifies your computer or mobile device; it may contain other information as well.
DO NOT TRACK SETTINGS You may modify and control how and when cookies are set through your browser settings. If you choose to reject cookies, certain of the functions and conveniences of our website may not work properly, and you may be unable to use some of our services that require registration in order to participate, or you will have to re-register each time you visit our site.
AT USER REGISTRATION OR WHEN USING PRODUCTS OR SERVICES When you are registering for our product or free tools (i.e. Metricstory Chrome Extension, etc), during the purchasing process, or when using our website and services, we may collect some or all of the following information: your first and last name, email address, physical address, company name, credit card or other payment information, phone number, user name, password, and other information listed.
When you are connecting to Google Ads (i.e. Metricstory Chrome Extension, etc), during the purchasing process, or when using our website and services, we may collect some or all of the following information: your first and last name, email address, physical address, company name, credit card or other payment information, phone number, user name, password, and Google Ads data to create opportunities.
WEB BEACONS We may also use a technology called web beacons and other technologies, such as pixels and ad tags, to collect general information about your use of our website and your use of special promotions or newsletters. The information we collect by web beacons allows us to statistically monitor the number of people who open our emails. Web beacons also help us to understand the behavior of our customers, members, and visitors.
NEW TECHNOLOGIES As new technologies emerge, we may be able to improve our services or provide you with new ones, which means that we may create new ways to collect information on the site and our services. If we offer a new service or new features to our existing site, for example, these changes may result in our collecting new information in order to improve your user experience.
You can prevent Google Analytics from using your information by opting out at this link: https://tools.google.com/dlpage/gaoptout
HOW YOUR INFORMATION IS USED
We use your information for our legitimate interests including:
COMMUNICATIONS AND EMAILS From time to time Metricstory may email you electronic newsletters, announcements, surveys or other information. If you prefer not to receive any or all of these communications, you may opt out by following the unsubscribe directions provided within the electronic newsletters and announcements. While you may opt-out of receiving promotional emails from Metricstory, you may not opt out of receiving product related transactional emails from us relating to your active Metricstory account.
SHARING INFORMATION WITH AFFILIATES AND OTHER THIRD PARTIES We do not sell or rent your Personal Data to third parties for marketing purposes. We do, however, engage third party companies and individuals to perform services on our behalf. The types of services and providers may include:
These third parties have access to your information so that they may perform these tasks on our behalf and they are prohibited by us from using or disclosing your information for any purpose other than to provide this assistance, except to the extent required by law. We may permit our service providers to use aggregate information which does not identify you or de-identified data for other purposes.
QUALITY CONTROL We may monitor or record any of your telephone conversations, emails, or chats with us for quality control purposes, for purposes of training our employees, and for our own protection.
LEGALLY REQUIRED RELEASES OF INFORMATION We may be legally required to disclose your Personal Data if such disclosure is
We also retain the right to transfer your Personal Data if our company files for bankruptcy and some or all of our assets are sold to another individual or business.
RETAINING YOUR PERSONAL DATA We retain Personal Data that you provide us as long as we consider it potentially useful in contacting you about our product or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete the data. We will delete this data from the servers at an earlier date if you so request, as described in "Reviewing, Correcting, and Removing Your Personal Data" below.
REVIEWING, CORRECTING, AND REMOVING YOUR PERSONAL DATA Upon request Metricstory will provide you with information about whether we hold any of your Personal Data. If you provide us with your Personal Data, you have the following rights with respect to that information:
To exercise any of these rights, please contact us at email@example.com or by mail to Metricstory, 615 2nd Ave, Suite 620, Seattle WA 98118, Attn: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.
PROTECTING CHILDREN'S PRIVACY Even though our website is not designed for use by anyone under the age of 16, we realize that a child under the age of 16 may attempt to access our website. We do not knowingly collect Personal Data from children under the age of 16. If you are a parent or guardian and believe that your child is using our website, please contact us at dpo@Metricstory.com. Before we remove any information, we may ask for proof of identification to prevent malicious removal of account information. If we discover that a child is accessing our website, we will delete his/her information within 30 days. You acknowledge that we do not verify the age of our users nor do we have any liability to do so.
OUR EMAIL POLICY You can always opt out of receiving further email correspondence from us. We will not sell, rent, or trade your email address to any unaffiliated third party without your permission except in the sale or transfer of our business, or if our company files for bankruptcy.
OUR SECURITY POLICY We have built our website and products using industry-standard security measures and authentication tools to protect the security of your Personal Data. We and the third parties who provide services for us, also maintain technical and physical safeguards to protect your Personal Data. We also periodically monitor our system for possible vulnerabilities and attacks, consistent with industry standards. When we collect your credit card information through our website, we will encrypt it before it travels over the Internet using industry-standard technology for conducting secure online transactions. Unfortunately, we cannot guarantee against the loss or misuse of your Personal Data or secure data transmission over the Internet because of its nature.
We strongly urge you to protect any password you may have for our website and to not share it with anyone. You should always log out of our website when you finish using it, especially if you are sharing or using a computer in a public place. Please note that emails, instant messaging, and similar means of communication with other Metricstory website users, if any, are not encrypted, so you should not communicate any confidential information through these means.
USE OF YOUR CREDIT CARD You may have to provide a credit card to buy products and services from our website. We use third-party billing services. We use our commercially reasonable efforts to make sure your credit card number is kept strictly confidential by using only third-party billing services that use industry-standard encryption technology to protect your credit card number from unauthorized use. However, you understand and agree that we are in no way responsible for any misuse of your credit card number.
DATA TRANSFERS AND PRIVACY SHIELD Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country (and, in some cases, may not be as protective).
We have taken appropriate safeguards to require that your personal information will remain protected in accordance with this privacy notice.